You can create messaging templates to customize what you send in your MFA/verification communications.
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Sign in to Kount 360.
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Select Admin.
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Select Messaging.
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Select Create Template.
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In the Template Type menu, select SMS.
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Enter a name for the template. Use alphanumeric characters, hyphens, and underscores. Spaces and other special characters are not accepted.
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Select Create. The SMS message editor displays:
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Fill out the following fields. All fields are required.
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SMS Message: This is where you draft your SMS message. The message must include the provided verification code, which can be added to any text by entering the hyperlink criteria as {{verification_token}}.
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Error: This is the target URL when a user selects the verification link and an error occurs. Example: https://example.com/error
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Expired: This is the target URL when a user selects the verification link and the link has expired. Example: https://example.com/expired
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Success: This is the target URL when a user selects the verification link and the link is successfully executed. Example: https://example.com/success
Example of a completed template:
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Select Save.
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