In an effort to be more precise while reviewing the data in Kount that populates in the suspect order queue, it is important to understand how to change columns on the Suspect Orders page to help identify the specific fields you are looking for.
To do this, navigate to the Workflow tab, then to Suspect Orders. From the Suspect Orders page, scroll all the way over to the right where you will see a “gear” icon to the right of the last page number. Select the gear, then configure columns. Once on this page, you will have the ability to add, remove, or rearrange columns based on your needs / preference.
NOTE: Any changes to the format of this page is applied to all users.