Comprehensive User Guide

Click to download the complete Kount AWC User Guide (PDF).

This guide will help customers:

• Understand a host-based web application.
• Log into and navigate the web application.
• Quickly master general use operations.
• Manage the user environment.
• Create fraud-detection rules using the Rules Engine.
• Disposition orders in a job-order queue.
• Use reporting tools to gather data on customer orders.
• Deliver news and other information to users.

Chapter 1: Getting Started provides a brief organizational outline of this document and then provides an overview of the web-based application, including the basic requirements for accessing the application and the major features available.

Chapter 2: Admin describes how to create and configure different users and groups in the Agent Web Console (AWC), as well as setting up a password policy and allowing users to access API and RIS Keys.

Chapter 3: Workflow describes the heart of the system, which allows your Risk Management Team to review and process potentially fraudulent transactions, significantly reducing your company’s fraud risk.

Chapter 4: Reports allows you to use tools to generate informative data on workflow transactions, billing, and security audits, as well as giving you access to the Datamart utility.

Chapter 5: Fraud Control shows you how to construct a set of rules customized to your business needs that will automatically flag, review, and disposition potentially fraudulent orders, either by sending them to a risk management agent via auto-management. The Fraud Control system also allows you to configure lists of entities such as email addresses, credit cards, or device IDs and to assign dispositions or rules based on risk factors.

This anti-fraud application is software that targets and defeats internet fraud by detecting networks of duplicitous programs whose objective is to defraud the group of Fortune 500 companies. Detecting fraud related to credit cards, checks, and PayPal, the application tracks transactions and stops illegal or suspect financial activity from defrauding innocent parties.