How to Blocklist an IP Address

Since IP addresses can be bought and sold, you can block orders from a particular device rather than the IP address or create a rule to add IP addresses to a blocklist.

Blocking an Order using the Device ID

1. To add the device ID to a blocklist, go to the Transaction Details page.
2. In the bottom left corner of the page, click VIP Lists.
3. Next to the Device ID, click Decline.
   
4. Click Save.

Creating a Rule to Blocklist Certain IP Addresses

1. Under Rule Conditions, click the Order drop-down menu and select the Customer IP Address checkbox. 
   
2. In the upper right corner, set the Apply the following decision to the transaction when the conditions are met to Decline.
3. Add IP addresses to the Customer IP Address list whenever you have a new IP address to blocklist.
4. Use the following steps to configure Rule Actions.
1. Under Rule Actions, select the VIP List: Payment, VIP List: Email Address, and VIP List: Device Fingerprint checkboxes.
   
2. Click the VIP List: Payment selection menus. Select Credit Card and then Add to Decline VIP List.
3. Click the VIP List: Email Address selection menu and then select Add to Decline VIP List.
4. Click the VIP List: Device Fingerprint selection menu and then select Add to Decline VIP List.
5. Save the rule and then save the rule set.
   
   NOTE: Activate the rule set each time you add a new IP address or change the rules in any way to ensure future orders to pass through the updated list of IPs.