Test ENS Communication Using Magento Configuration

Steps to test whether the ENS is configured and communicating properly.

To ensure ENS communication occurs between Kount and Magento:

1. Submit an order that triggers a rule to Review or Escalate the transaction.
2. Locate the rule, and then change the Review/Escalate status to Approve or Decline. ENS will then communicate with Magento and update the status.

Note: The ENS service is designed to trigger only when an order triggers a Review/Escalate Rule. ENS events are not generated for orders that did not initially trigger a Review/Escalate status.

Rule Actions that will communicate back to Magento for a status change:

• Review to Approve
• Review to Decline
• Escalate to Approve
• Escalate to Decline

Rule Actions that will not communicate back to Magento for a status change:

• Approve to Decline
• Approve to Review
• Approve to Escalate
• Decline to Approve
• Decline to Review
• Decline to Escalate

Anecdotal information about order history will be updated in the Kount tab within Magento, although this has no effect on current status or workflow within Magento.