Event Categories
Events are divided into four categories. The following pages describe individual events categories. Each table contains columns that provide descriptive information about events as follows:
- Event: The formal name of the event.
- Description: The definition or function of the event.
- Key: The information type that identifies the event.
- Value: The information type that must change to trigger the event.
- Invoker: The entity that triggered the event.
Agent Web Console Event Categories
|
Event |
Description |
Key |
Value |
Invoker |
|
DMC_ADDRESS_ADD |
Adding a postal address to a VIP list. |
Address |
Status |
Agent or API |
|
DMC_ADDRESS_EDIT |
Editing postal address data in a VIP list. |
Address |
Status |
Agent or API |
|
DMC_ADDRESS_DELETE |
Deleting a postal address from a VIP list. |
Address |
Status |
Agent or API |
|
DMC_DEVICE_ADD |
Adding a device ID to a VIP list. |
Device ID |
Status |
Agent or API |
|
DMC_DEVICE_EDIT |
Editing device ID data in a VIP list. |
Device ID |
Status |
Agent or API |
|
DMC_DEVICE_DELETE |
Deleting a device ID from a VIP list. |
Device ID |
Status |
Agent or API |
|
DMC_EMAIL_ADD |
Adding an email address to the VIP list. |
Email Address |
Status |
Agent or API |
|
DMC_EMAIL_EDIT |
Editing email address data in a VIP list. |
Email Address |
Status |
Agent or API |
|
DMC_EMAIL_DELETE |
Deleting an email address from a VIP list. |
Email Address |
Status |
Agent or API |
|
DMC_PAYMENT_ADD |
Adding a payment in a VIP list. |
Payment |
Status |
Agent or API |
|
DMC_PAYMENT_EDIT |
Editing a payment in a VIP list. |
Payment |
Status |
Agent or API |
|
DMC_PAYMENT_DELETE |
Deleting a payment from a VIP list. |
Payment |
Status |
Agent or API |
|
DMC_UDF_ADD |
Adding a UDF to a VIP list. |
Label|Value |
Status |
Agent or API |
|
DMC_UDF_EDIT |
Editing a UDF in a VIP list |
Label|Value |
Status |
Agent or API |
|
DMC_UDF_DELETE |
Deleting a UDF from a VIP list |
Label|Value |
Status |
Agent or API |
NOTE: For the Agent Web Console Event DMC_UDF_ADD, the key is a combination of the UDF label and the unique value separated by the pipe ( | ) delimiter. This is because the label for a UDF is constant but the value is dynamic and changeable.
Workflow Events
|
Event |
Description |
Key |
Value |
Invoker |
|
WORKFLOW_NOTES_ADD |
Add informative note to transaction. |
Transaction ID, Order Number, Site ID |
Note |
Agent or API |
|
WORKFLOW_QUEUE_ASSIGN |
Assign transactions to agents. |
Transaction ID, Order Number, Site ID |
Agent initials |
Agent or API |
|
WORKFLOW_REEVALUATE |
Press Reevaluate Risk button for transaction. |
Transaction ID, Order Number, Site ID |
Score |
Agent or API |
|
WORKFLOW_STATUS_EDIT |
Modify status of an order by agent. |
Transaction ID, Order Number, Site ID |
Status |
Agent, API or SYSTEM |
Risk Change Events
|
Event |
Description |
Key |
Value |
Invoker |
|
RISK_CHANGE_GEOX |
Risk connected to region has changed. |
Transaction ID, Order Number, Site ID |
GEOX |
System |
|
RISK_CHANGE_NETW |
Network type has changed. |
Transaction ID, Order Number, Site ID |
NETW |
System |
|
RISK_CHANGE_REAS |
One or more risk reasons have changed. |
Transaction ID, Order Number, Site ID |
Reason |
System |
|
RISK_CHANGE_REPLY |
Risk reply has changed. |
Transaction ID, Order Number, Site ID |
Status |
System |
|
RISK_CHANGE_SCOR |
Risk score has changed. |
Transaction ID, Order Number, Site ID |
Score |
System |
Special Alert Events
|
Event |
Description |
Key |
Value |
Invoker |
|
SPECIAL_ALERT_TRANSACTION |
A manually approved transaction has crossed the Queue Options Score threshold. |
Transaction ID, Order Number, Site ID |
Score |
System |