Effective: 2025-06-10
We added a new report for Case Management in Analytics. This report includes an event timestamp, case statuses, and changed values. You can sort, filter, and export elements of this report as needed. To find this report, go to Analytics > Payments Fraud Reports > Case Management.
Case Management analytics offers a customizable view of manual review activities, providing the information needed to effectively manage case volumes and activity.
For more information about Analytics reports, go to our Analytics articles on the Kount Support website.
Effective: 2025-06-10
We added the following conditions to the new Comparison Variables section in Policy Management:
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Compare Date Variables
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Compare Number Variables
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Compare String Variables
Compare Variable conditions allows you to compare two sets of variables to each other, including any custom fields you have created.
These conditions are located in Policy Management > Decisioning > Payments Fraud (event type) > Policies > Payment Conditions > Compare Variables. Go to Creating, Editing, and Deleting Policies and Payments Fraud Policies for more information.
Effective: 2025-06-06
We added two new Event Types to select from in the Dashboard. Now that there are multiple Event Types to choose from, we added an Event Type selection menu. The available Event Types are Login, New Account Opening, and Payments Fraud.
Note
The available Event Types depend on which ones you are subscribed to.
Selecting an Event Type changes which widgets display in the custom layout view. You can build and save custom layouts per Event Type. For more information on creating custom Dashboard layouts, go to Customizing the Dashboard.
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