Why Does My Variable Analytics Chart Say “No Data Available”?

You are analyzing data early in the month and you haven’t received a chargeback yet. Once you receive a chargeback, the charts will populate.

You are trying to filter for information that isn’t applicable to the given variable. For example, trying to monitor billing cycle information for a merchant account that doesn’t process recurring payments.

The password and/or username associated with the given portal has expired and unable to receive your data.

Your portal doesn't have an integration with the platform that contains the data needed to populate the chart. Read this user guide to learn more.