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Persona Exclusions in Kount 360
Customer implementation choices or customer business practices can lead to transactions erroneously link...
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Omniscore
This guide explains Omniscore—a comprehensive safety rating designed to help you distinguish between leg...
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Reason Codes in Kount 360
Reason codes are created and assigned to orders in Kount 360 Payments Fraud to help users search, filter...
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Manually Reviewing a Case
Orders that require agent attention are identified as Cases in Kount 360 and are located in Case Manag...
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Persona Data Overview
The Persona service is a Graph Clustering Engine that builds clusters of connected transaction data. The...
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Omniscore Fraud Rules
Since Omniscore is so accurate in predicting fraud, you can set one rule around it instead of creating a...
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Security and Audit Reports
View or export reports for sensitive account event details, such as list changes and user changes. Vi...
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Viewing the Omniscore Breakdown for an Order
On the Order Details page, you can view the breakdown of an order's Omniscore to help you assign a decis...
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Manage Chargeback and Refund Data
Payments Fraud gives you the ability to add chargeback and refund data to prevent fraud. You can add cha...
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Queue Manager
The Queue Manager allows you to create and manage case workflow and queue policies. As an admin, the Que...
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Triggers in Queue Manager
sidebar. Within the Queue Manager, you can create triggers. Triggers are event-based rules created ...
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Payments Fraud Policy Conditions
The following list contains all of the policy conditions for Payments Fraud. Select a category from...
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Linked Analysis
Linked Analysis lets you compare relationships between different datasets (for example, billing email, I...
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Add order values to a list in Order Details
In Details, you can add order values to existing lists without leaving the page. To add an order value t...
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Filter data tables with Custom Fields
After creating and defining your own custom fields, you can add, filter, and sort them in Event Analysis...
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Auto-Add Order Values to Lists in Policy Management
List automation integrates a new automated action into Policy Management. It lets you configure policies...