In the Case Queue, you can download up to 5,000 recent case records as a CSV. This eliminates pagination and visible column configuration limitations, while also allowing you to sort, filter, and analyze data in an external spreadsheet application.
To export Case Queue data:
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Sign in to Kount 360.
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Select Case Management, then Case Queue.
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Select Export. The export feature only downloads the 5,000 most recent case records, regardless of current filtering, sorting, or selection.
Note
Depending on your PC specifications and internet connection, it might take a few seconds for the CSV to download.
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Once downloaded, open the CSV to analyze the data.
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