Two new Event API options allow for automated status sync for disputed orders.
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Who is impacted by this product update? |
API Clients |
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When is the anticipated release date? |
Aug 30, 2023 |
We added two new optional event types to our Events API:
chargeback.dnf
When you subscribe to this event type, you receive an event when a dispute is marked Did Not Fight. Did Not Fight rules are often based on chargeback amount, reason code, or processor.
Once a chargeback has been matched to the corresponding order, disputes that fall into the categories of their established Did Not Fight rules are automatically moved to the completed section with a resolution of Did Not Fight.
This event is only sent for disputes that are marked as Did Not Fight via automation. If a dispute is manually updated to Did Not Fight, an event is not triggered.
chargeback.result
When you subscribe to this event type, you receive an event when a chargeback is updated with a result of win, loss, or pre-arb.
For more information, refer to the Events API documentation.
We hope you enjoy this new functionality and look forward to continually improving our platform to better meet your needs.
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