Note: Neustar (Targus/TARGUSinfo) is set to be deprecated at the end of January 2024 and will no longer be available in Kount Command. Ekata, an available alternate solution to Neustar, provides significantly more valuable data at a lower cost. To ensure continuous coverage of these services, contact your Customer Success representative to implement an appropriate solution.
Neustar, also known as Targus or TARGUSinfo, is an optional third-party service offered within the Agent Web Console (AWC). Targus defines the relationship between the input name, address, and phone number. It then provides a Contact Quality Rating (CQR) outlining the relationship between the different data points. The ratings can be used to automate processes that utilize the information on the name, address, and phone number relationship.
Neustar may be useful for merchants who need additional information and verification of order information such as customer name, shipping address, and phone number.
Neustar subscribers will have access to Neustar data in the Agent Web Console (AWC), where they will be presented with the detailed responses to Neustar callouts.
The Contact Quality Rating (CQR) is the score assigned by Neustar and can be found at the top of the Contact Quality Rating gadget. The CQR defines the relationship between the input name, address, and phone number. The following provides a result description and interpretation for each CQR. These ratings can be used to automate processes that utilize information on the name, address, and phone number relationship.
|
CQR |
Result Description |
Interpretation |
|
1 |
Invalid Address and Phone |
The address cannot be standardized according to the USPS, and the phone number cannot be dialed. |
|
2 |
Name, Address and Phone all go together |
All three are linked together. |
|
3 |
Name and Phone go together, no address available |
Name and phone are linked together but there is no address information available. |
|
4 |
Name and Phone go together, TargusInfo has different address |
The name and phone are linked together and there is a different address associated with the phone. |
|
5 |
Address and Phone go together, no Name available |
The address and phone are linked together and there is no name associated with the phone. |
|
6 |
Address and Phone go together, TargusInfo has different consumer Name |
The address and phone are linked together and there is a different consumer name linked with the phone. |
|
7 |
Address and Phone go together, TargusInfo has different business name |
The address and phone are linked together and there is a different business name associated with the phone. |
|
8 |
Name and Address go together, input Phone is invalid |
The name and address are linked together and the phone number cannot be dialed. |
|
9 |
Name and Address go together, input Phone is business |
The name and address are linked together and the phone submitted is associated with a business. |
|
10 |
Name and Address go together, input Phone is wireless |
The name and address are linked together and the phone submitted is wireless. |
|
11 |
Name and address go together |
The name and address are linked together. |
|
12 |
Name and Phone do not go together, Targus has different Consumer name |
A different consumer name is associated with the phone. |
|
13 |
Name and Phone do not go together, Targus has different Business name |
A different business name is associated with the phone. |
|
14 |
Wireless Phone, no name or address match |
The phone submitted is wireless and is not linked to the name and address submitted. |
|
15 |
Valid Address but Invalid Phone |
The address can be standardized according to the USS and the phone number cannot be dialed. |
|
16 |
No Data is Available |
There is no information available for the input name, address or phone number. |
|
0 |
No Result is Available |
No rules can be satisfied. |
The standard Neustar page contains four data tables presenting information about the transaction, the data scrutinized to calculate the CQR, and address information. The following defines the variables that might be presented within the CQR table.
|
CQR Table Field |
Variable Data Outputs |
|
CQR |
0-12 |
|
Phone Verify |
|
|
Phone Type |
|
|
Listing Type |
|
|
Valid Address |
|
|
Valid Phone |
|
|
Phone Active |
|
|
On Do Not Call |
|
|
Near Address |
|
|
Recent Change |
|
|
Phone Provider |
|
Comments
0 comments
Article is closed for comments.