Custom fields are created by you and are not part of the default policies and conditions in Policy Management. A custom field is any field related to your business that you want to pass to Kount from your internal Order Management System to help you analyze an order. Examples of custom fields consist of coupon codes, affiliate ID numbers, and so on.
Custom fields are passed to Kount in the API request payload. They can also be created in the user interface in Policy Management Tools. New custom fields are added to the conditions catalog after creation and can be used to build policies in Policy Management.
Custom fields are sent to Kount 360 in the request payload. To add custom fields in the request payload, you must include the customFields property with the name and value of the custom field.
For Login, New Account Opening, and Identity Proofing, you must create the custom field in the user interface first. The value sent in the Login, New Account Opening, or Identity Proofing request payload should match the defined custom field. The custom field is only evaluated if the values match.
Note
In Payments Fraud, you can create custom fields in the user interface or through the Orders API request payload.
Refer to the following customFields code example:
"customFields": {
"name1": "value1",
"name2": "value2",
}
You can create custom fields in Policy Management. After creating a custom field, it is added as a condition to the Policy Management condition catalog.
To create a new custom field:
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Sign in to Kount 360.
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Select Policy Management.
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Select Tools, then Custom Fields.
All available custom fields display in a table.
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Select New Custom Field.
The New Custom Field prompt displays.
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In the Custom Field Name text box, enter a field name.
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Open the Custom Field Type menu, then select a custom field type. The options are Number, String, Date, and Boolean.
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Select Save.
The new custom field is added to the Custom Fields category and the conditions catalog in Policy Management.
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Find the new condition in the table, then select the empty description.
The Change Custom Field Description prompt displays.
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Enter a description for the new custom field.
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Select Ok.
The custom field description is saved.
You can view all custom fields that are included in the customFields property in the API request payload or that have been created in the user interface in Policy Management Tools.
To view custom fields:
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Sign in to Kount 360.
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Select Policy Management.
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Select Tools, then Custom Fields.
All available custom fields display in a table.
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Filter and sort the table as needed to view specific custom fields.
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