Release notes: October 2026

2026-10-14

We updated the navigation in Kount 360 to improve speed and performance. This update resolves a side navigation routing issue that caused latency and screen flashing, and it eliminates forced page reloads when clicking side navigation links to restore a smooth single-page application experience.

2026-10-13

We have expanded the Email Verification Service model to incorporate additional event data, including Login, New Account Opening, Identity Proofing, and Authorized Payment Protection events. Previously, email touchpoints were evaluated using more isolated data sets. This update consolidates these data sets into a unified, global view of an email's history. This comprehensive data set improves the system's ability to identify suspicious emails at the point of login or account creation, while also establishing trust profiles earlier for legitimate customers to reduce checkout friction.

Impact on Email Attributes

Because historical activity from these additional events is now integrated into global email profiles, there are changes in the following data attributes:

No action is required to receive this update.

If your organization relies on First Seen Date, Last Seen Date, Occurrence Count, or Usage Score for downstream routing, logic, or internal decision-making outside of Kount 360, review your configurations. Your existing risk scores and policies remain unaffected by this update.

2026-10-15 

We added the Ekata Insights report to Analytics. This feature integrates high-fidelity verification data from Ekata directly into your Analytics dashboard. By combining Ekata identity signals with standard transaction data, this report correlates automated Policy Management decisions with your manual Case Queue review process.

The report defaults to a standard Last 7 Days view for immediate insights upon access, with customizable date ranges available.

Key metrics and features

Benefits:

To access this feature, you must be subscribed to Ekata services then sign in to Kount 360 and go to Analytics > Folders > Payments Fraud Reports > Ekata Insights.

2026-10-15

We updated the Anomalies report in Analytics. The report features a new visualization format and separated graphs to better highlight data trends.

Updates include:

Action Required for Saved Views and alerts

You might need to recreate conditional alerts and/or Saved Views depending on how your existing ones were created.

2026-10-06

We added a new Global Search feature to Kount 360, allowing you to locate Payments Fraud orders from the past two years using a single search term. Global Search simultaneously scans multiple data points across your orders, eliminating the need to know exactly which field contains your target value before searching.

The search box remains in the top navigation bar, allowing you to enter a search from any page.

You can use a single query to search transaction identifiers (OrderID, payment token, session ID), contact data (emails, phone numbers), card data (BIN and last 4 digits), location data, and custom data fields. Global Search automatically applies the optimal matching logic for each specific data type. It requires complete values for exact identifiers (like phone numbers or OrderIDs), allows partial matches for emails and names, and utilizes fuzzy matching for address fields to account for typos or misspellings.

For complete documentation on searchable fields, supported syntax, and how fuzzy matching works, go to Global Search.

2026-10-26

We have released the Person-to-Business (P2B) transaction score in Authorized Payment Protection. The P2B score provides real-time risk assessment and fraud detection for commercial transactions, such as:

With the P2B score, you get the following benefits:

To activate the P2B score feature, contact your Customer Success Manager or Account Manager.

To use the score, you will need to set the destinationRiskScore as true on a request.

destinationRiskScore=true

2026-10-13

We have updated the Case Queue workflow for Authorized Payment Protection. Case Queue now provides a workflow that ends in the resolution of a case.

For more information about Case Queue workflows, go to Manually Review a Case.

2026-10-13

We have added a new Transaction Totals widget to the Authorized Payment Protection dashboard. This widget provides aggregate total volumes, amounts, and currency, with filters for initial guidance, direction, and type.

Parent organizations can also view children totals and have an organization filter.

For more information about adding widgets and customizing your dashboard, go to Customize the Dashboard.

2025-10-13

We have added two new report types to Authorized Payment Protection.

For more information about these reports, go to Authorized Payment Protection Reports.

2026-10-13

We have added a new property to the Branding: Product Names: Authorized Payment Protection Risk API: paymentDirection. This property expands the capabilities of the API across end-to-end bank transfer flows, allowing you to evaluate both incoming and outgoing transactions.

This update also prepares you for upcoming directional velocity features.

The paymentDirection string is for bank account transactions only (excluding credit cards), and contains two possible enumerations:

Here is an example payload:

{
  "clientId": "992196953004912",
  "paymentDirection": "Inbound"
}