2026-10-13
We have updated the Case Queue workflow for Authorized Payment Protection. Case Queue now provides a workflow that ends in the resolution of a case.
For more information about Case Queue workflows, go to Manually Review a Case.
2026-10-13
We have added a new Transaction Totals widget to the Authorized Payment Protection dashboard. This widget provides aggregate total volumes, amounts, and currency, with filters for initial guidance, direction, and type.
Parent organizations can also view children totals and have an organization filter.
For more information about adding widgets and customizing your dashboard, go to Customize the Dashboard.
2025-10-13
We have added two new report types to Authorized Payment Protection.
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Policy Performance Report: A downloadable report that provides key information for regulators. Only available to end-users with the Admin role.
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Event Details Report: Comprehensive, customizable report that combines transaction summaries, investigation outcomes, and deep-dive event data. Enabling Explore Mode expands the report to include more than 40 filterable columns.
For more information about these reports, go to Authorized Payment Protection Reports.
2026-10-13
We have added a new property to the Branding: Product Names: Authorized Payment Protection Risk API: paymentDirection. This property expands the capabilities of the API across end-to-end bank transfer flows, allowing you to evaluate both incoming and outgoing transactions.
This update also prepares you for upcoming directional velocity features.
The paymentDirection string is for bank account transactions only (excluding credit cards), and contains two possible enumerations:
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Inbound: Represents incoming transactions relative to theclientId -
Outbound: Represents outgoing transactions relative to theclientId
Here is an example payload:
{
"clientId": "992196953004912",
"paymentDirection": "Inbound"
}
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