You can review the details of an Authorized Payment Protection (APP) case in Event Details. Reviewing the Event Details helps you to manually decision your Fraud Outcome.
Go to Managing an Authorized Payment Protection Case for more information on decisioning an APP case.
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Destination Account Information: Contains banking information for the destination account, including the bank name, receiver name, and account number.
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Event Status: The selectable status of the event, such as Approve or Decline.
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Investigation Outcome: The selectable outcome, Fraud or Not Fraud.
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Fraud Type: Selectable fraud type, such as Falsification or Identity Theft.
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Transaction Summary: Contains important transaction information, including event type, amount, and transaction type.
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Origin Account Information: Contains banking information for the origin account, including the bank name, sender name, and account number.
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Destination Email Insights: Contains the destination email address, domain verification, prior order data, and the destination email trust score.
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Origin Email Insights: Contains the origin email address, domain verification, prior order data, and the origin email trust score.
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Origin Device: Device data collection, such as location and IP address, if integrated at the point of payment origination.
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Policies Triggered: The total number of policies triggered, the names of the policies, and the decision for each policy.
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Risk Score: The risk score only applies to the destination account, and helps determine whether to process, flag, or block a payment.
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