Custom Web Links display as a gadget on the Transaction Details and must be configured by a user with an Admin role.
Overview
Web Links are a consistent and readily accessible method for calling out to third party vendors to verify various elements of an order. Web links can also be used to quickly run a search query with various parameters in an effort to make a case for writing a rule. They may be utilized for all, or for a subset of orders.
Web links are created using both human-friendly text and the actual URL of the link. Order parameters can be used as part of the text and the link in order to produce a specific result when the link is clicked, such as searching all orders for a specific IP address or displaying the billing address of the customer in Google maps.
Create Custom Weblinks
- Click Workflow, and then select Custom Weblinks, or click the gear next to the Web Links gadget heading. Any links that have been created will display.
- Consult the list of Available Parameters in the sidebar and then consult the Parameters in Web Links section of the sidebar so that you are familiar with the parameters and syntax required to create a web link.
- Click Add New, and then double-click inside the Link Text textbox to begin typing.
- In the Link Text column, double-click the word Empty to open the field for editing.
- In the field that appears, type the text you want for the web link, then click outside the field to close it.
- Type the URL in the URL column, including the parameter(s); ie: http://www.google.com/search?q=NAM
- Click Save.
- Use the icons to the far right of each link to delete, move links up, and move links down in the list.
Custom Weblink Examples:
| Link Text | URL |
| Look Up IP {{IPAD}} (Free) | http://whatismyipaddress.com/ip/{{IPAD}} |
| Zillow Shipping Address Look Up (Free) | http://www.zillow.com/homes/{{S2A1}}-,{{S2A2}}-,{{S2CI}}-,{{S2ST}} |
| Zillow Billing Address Lookup (Free) | http://www.zillow.com/homes/{{B2A1}}-,{{B2A2}}-,{{B2CI}}-,{{B2ST}}-,{{B2PC}} |
| Whitepages Billing Phone Look Up (Free) | http://www.whitepages.com/phone/{{B2PN}} |
| Whitepages Shipping Phone Look Up (Free) | http://www.whitepages.com/phone/{{S2PN}} |
| Facebook Billing Name Look Up (Free) | http://facebook.com/search/results.php?q={{NAME}} |
| Facebook Shipping Name Look Up (Free) | http://facebook.com/search/results.php?q={{S2NM}} |
| Facebook billing email search | https://www.facebook.com/search/top/?init=quick&q={{EMAL}} |
| Domain Tools Who Is Look UP (Free) | http://whois.domaintools.com/{{IPAD}} |
| Robtex IP Look Up (Free) | http://ip.robtex.com/{{IPAD}}.html |
| Pipl.com | https://pipl.com/search/?q={{NAME}}&l={{B2ST}} |
| Whitepages.com Name/Zip | http://www.whitepages.com/search/FindPerson?who={{NAME}}&where={{S2CI}},+{{S2ST}}+{{S2PC}} |
| Whitepages.com Phone | http://www.whitepages.com/phone/{{B2PN}} |
| Yellowpages.com | http://www.yellowpages.com/search?search_terms={{NAME}}&geo_location_terms={{S2A1}}+{{S2A2}}+{{S2CI}},+{{S2ST}}+{{S2PC}} |
| 411.com address | http://www.411.com/name/{{NAME}}/{{B2CI}}-{{B2ST}} |
| 411.com phone | http://www.411.com/phone/{{B2PN}} (or you can also create for Shipping Phone {{S2PN}} |
| 411.com reverse address | http://www.411.com/search/ReverseAddress?street={{B2A1}}&where={{B2PC}} |
| Canada 411 | http://www.canada411.ca/search/?stype=si&what={{NAME}}&where={{B2CI}} |
| Canada 411 reverse phone | http://www.canada411.ca/search/?stype=re&what={{B2PN}} |
| Canada 411 reverse address | http://www.canada411.ca/search/?stype=ad&st={{B2A1}}&{{B2CI}}&pv={{B2ST}}&pc={{B2PC}} |
| American express verify | http://www.americanexpress.com/verifyit (will require AE issued login/password credentials) |
| Domain Whois (for email domain lookup) | http://whois.domaintools.com/ |
| Merchant's Order management system | (Merchant will need to create the URL with the ORDR parameter to access their internal system) |
| InfoSniper | http://www.infosniper.net/index.php?ip_address={{IPAD}} |
| Pipl main page | https://pipl.com/ |
|
Ekata (formerly Whitepages Pro) - for subscribers only |
https://pro.lookup.whitepages.com/identity_checks?billing_phone={{B2PN}}&billing_name={{NAME}}&billing_address_street_line_1={{B2A1}}&billing_address_street_line_2={{B2A2}}&billing_address_city={{B2CI}}&billing_address_postal_code={{B2PC}}&shipping_phone={{S2PN}}&shipping_name={{S2NM}}&shipping_address_street_line_1={{S2A1}}&shipping_address_street_line_2={{S2A2}}&shipping_address_city={{S2CI}}&shipping_address_postal_code={{S2PC}}&shipping_address_state_code={{S2ST}}&email_address={{EMAL}}&ip_address={{IPAD}} |
| Kount Parameter Name | Description |
| NAME | Billing Name |
| B2A1 | Billing Address Line 1 |
| B2A2 | Billing Address Line 2 |
| B2CI | Billing Address City |
| B2ST | Billing Address State |
| B2PC | Billing Address Postal Code |
| B2CC | Billing Address Country |
| ANID | Customer Phone (Phone Orders Only) |
| B2PN | Billing Phone Number |
| S2NM | Ship-to Name |
| S2A1 | Shipping Address Line 1 |
| S2A2 | Shipping Address Line 2 |
| S2CI | Shipping Address City |
| S2ST | Shipping Address State |
| S2PC | Shipping Address Postal Code |
| S2CC | Shipping Address Country |
| S2PN | Shipping Phone Number |
| EMAL | Customer Email |
| S2EM | Ship-to Email |
| ORDR | Order Number |
| TRAN | Transaction ID |
| IPAD | IP Address |
| UNIQ | Customer ID |
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