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DisputeFlow Tutorial: A Complete Overview
This video gives a high-level overview of how to use DisputeFlow to build customized dispute responses ...
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How to Write a Cover Letter in DisputeFlow
Welcome to the DisputeFlow user tutorials. This guide will explain the cover letter section of the resp...
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How to Use Data Tokens in DisputeFlow
Welcome to the DisputeFlow user tutorials. This guide will explain data tokens and how to use them in t...
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How to Use the Smart Response Feature in DisputeFlow
The smart response feature automatically generates a concise overview of the most relevant information ...
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How to Upload Evidence within the DisputeFlow Builder
An overview of the items to gather and upload to the DisputeFlow builder In this guide, we will share v...
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How to Edit the Transaction Information Section in DisputeFlow
Welcome to the DisputeFlow user tutorials. This guide will explain the transaction information section ...
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How to Use the Data Report in DisputeFlow®
An overview of the DisputeFlow reporting tables including key features, best practices, and relevant da...
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How to Add Information to the Terms and Conditions Section in DisputeFlow
Welcome to the DisputeFlow user tutorials. This guide will explain the terms and conditions section of ...
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How to Add Proof of Service or Delivery Evidence in DisputeFlow
The information you provide here is important. You sold something to the customer — whether that was a ...
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How to Add Order History and Customer Service Notes in DisputeFlow
The DisputeFlow response builder is made up of several different sections. The section we are going to ...
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How to Edit the Order Information Section of DisputeFlow
First, take a moment to look up the disputed transaction in your CRM or order management system. Inform...
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How to Add Website Images in DisputeFlow
This guide will explain the website images section of the response builder. The goal of this section is...
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How to Use Saved Sections and Templates in DisputeFlow
In this tutorial, we will explain how to save content and create reusable templates in DisputeFlow. Fir...
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How to Upload a Custom PDF Dispute Response into DisputeFlow
This tutorial will tell you how to upload a PDF of a custom-created dispute response to DisputeFlow. ...
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Why Does DisputeFlow Have Strict File Size Limitations for Uploads?
The DisputeFlow platform has a feature that allows users to upload files. This feature can be used in a...
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How to NOT Fight a Dispute and Accept Liability in DisputeFlow
Obviously, if you don’t fight, you can’t recover your lost revenue. However, there are some situations ...
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How to Analyze Data in the DisputeFlow Report
Your dispute report is the first page you’ll see when you enter DisputeFlow. It contains all the availa...
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How to Use Custom Fields in DisputeFlow
The data report includes several different columns that contain valuable data points for each dispute c...
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How Do I Check Results in DisputeFlow?
Dispute response outcomes are listed in the "Completed" tab of the DisputeFlow page. Once your dispute ...