The Ad Hoc reporting feature gives you the ability to generate ad hoc reports, based on the search criteria in the existing Order Search functionality.
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Sign in to the Agent Web Console, and then select Reports.
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From the selection menu, select Ad Hoc Reports.
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In the row of the report you want to save, select download.
Note
Some browsers give the option to save or open the report, and some browsers might automatically download or open the report. If the report opens automatically, you can save the report from the application.
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