You can block orders from a particular device rather than the IP address or create a rule to add IP addresses to a blocklist.
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Sign in to the Agent Web Console (AWC).
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Select Workflow, then select Suspect Orders.
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Choose an order, then select details.
The Transaction Details page displays.
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Select VIP Lists.
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Next to the Device ID, select Decline.
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Select the Fraud Control tab, then select Rules.
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Select .
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Under Rule Conditions, select the Order drop-down menu, select Customer, then select the Customer IP Address checkbox.
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Set the Apply the following decision to the transaction when the conditions are met to Decline.
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Add IP addresses to the Customer IP Address list whenever you have a new IP address to blocklist.
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Under Rule Actions, select the VIP List: Payment, VIP List: Email Address, and VIP List: Device Fingerprint checkboxes.
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In VIP List: Payment , select Credit Card ,and then select Add to Decline VIP List.
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In VIP List: Email Address , select Add to Decline VIP List.
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In VIP List: Device Fingerprint , select Add to Decline VIP List.
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Select , and then save the rule set.
Note
Activate the rule set each time you add a new IP address or change the rules in any way to ensure future orders to pass through the updated list of IPs.
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