A User Defined Field (UDF) is a custom field created by you that is not part of the default view on the Transaction Details page. A UDF is any field related to your business that you want to pass to Kount from your internal Order Management System to help you analyze an order. Examples of UDFs consist of coupon codes, affiliate ID numbers, and so on.
You can add up to 500 UDFs in the Agent Web Console (AWC), and then create rules around them. However, the more UDFs you have, the slower the performance of the AWC.
Create a User Defined Field
To create a UDF, do the following:
- In the AWC, click the Fraud Control tab, and then click User Defined Fields.
- On the User Defined Fields page, in the lower right, click Add UDF.
- In the Add UDF field, enter the name of the UDF in the Label textbox. The label can be a maximum of 28 characters and the first character must be a letter.
- Type a description in the Description field.
- Select Number, Alphanumeric, Date, or Amount from the Type drop-down menu.
Note: UDFs intended for use in a VIP list must be alphanumeric. - Click Save UDF.
Delete a User Defined Field
Once created, UDFs can only be deleted and cannot be edited.
- Click the gear icon in the row of the UDF to be deleted.
- Click Delete, and then click OK.
Implementing User Defined Fields in Rules
Once you have defined the UDF in the AWC, you can pass the data into Kount with an array called UDF as key-value pairs where the label is the key and the data passed in is the value. The maximum number of UDFs that can be created is 500, and response time for evaluating transactions degrade as more UDFs are added.
- In the AWC, open the Rule Editor.
- Under Rule Conditions, expand User Defined Fields to view the list of available fields.
The following are examples of how the various formats can be used in rules. There are four data types available for user defined fields:
Alphanumeric
This UDF type is eligible for VIP List Management, as well as for tracking Persona Velocities within the Kount Rules Engine. Separate VIP Lists for the values being passed in these UDFs can be created. Additionally, Persona Velocity for a specific value contained within the UDF may be tracked.
Attribute | Size | Description | Example |
---|---|---|---|
UDF[ALPHA_NUMERIC_LABEL]=value | 1-255 | Letters, numbers or both. | UDF[COUPON]=BUY11 |
Amount
This UDF type is not eligible for VIP List options or for Velocity tracking; however, it is available for use in the Kount Rules Engine.
Attribute | Size | Description | Example |
---|---|---|---|
UDF[AMOUNT_LABEL]=value | 1-255 | Integers only, no decimal points, signs or symbols. | UDF[BALANCE]=1100 |
Date
This UDF type is not eligible for VIP List options or for Velocity tracking; however, it is available for use in the Kount Rules Engine.
Attribute | Size | Description | Example |
---|---|---|---|
UDF[DATE_LABEL]=value | 1-19 | Formatted as YYYY-MM-DD or YYYY-MM-DD HH:MI:SS | UDF[FIRST_CONTACT] |
Number
This UDF type is not eligible for VIP List options or for Velocity tracking; however, it is available for use in the Rules Engine.
Attribute | Size | Description | Example |
---|---|---|---|
UDF[NUMERIC_LABEL]=value | 1-255 | Whole numbers and decimal points. | UDF[FREQUENCY]=107.9 |
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