Editing or Deleting a User in the Agent Web Console

From the Dashboard, select Admin, then select Users and Groups.

On the Users and Groups page, locate the user you want to edit, then select Settings.

Select Edit.

Edit the user details as needed, then select Save.

From the Dashboard, select Admin, then select Users and Groups.

On the Users and Groups page, locate the user you want to delete, then select Settings .

Select Delete.