The Device Fingerprint is a calculated value derived from the various device layers associated with the physical device used when placing an order on a merchant's website. For example, If we get device data via the Device Data Collector that exists in the source code of your website's checkout page, then a Device Fingerprint is created. If the customer has disabled our ability to collect device data, or if the source code is not implemented properly, then no device data is collected.
The Device Fingerprint is the same as the Device ID, which can be added to a VIP List. For more information, go to Adding a Value to the VIP List.
The mathematical equation used to create the fingerprint analyzes each layer and calculates the fingerprint which can then be utilized with Persona technology and Order Linking.
You can see if device data has been collected on an order by looking at the Collector field in the Last Risk Evaluation Gadget on the Transaction Details page, where Y=Yes and N=No.
You can also look at a list of orders on the Suspect Orders page. The Device Data Collector information is listed in the KAPT column.
Note
Columns on the Suspect Orders page are added and removed dynamically. Your current configuration might not include the KAPT column.
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