Chargeback Management Alert Resolutions

Full Refund Issued: A full refund was issued on this transaction or voided the transaction prior to settlement.

Remaining Balance Refunded: The remaining balance was refunded. This transaction is now fully refunded.

No Refund Issued: Did not issue a refund; allow to advance to a chargeback.

Refund Previously Issued: The transaction was refunded prior to receiving the alert.

Duplicate Alert: The transaction has already received another alert from the same provider.

Already a Chargeback: A chargeback was issued on this transaction prior to receiving the alert.

Declined Transaction/Failed Authorization: The transaction was declined; no refund was required.

3DS Authentication: This transaction was authenticated by 3D Secure; no refund was required.

Not Found: The transaction could not be found in CRM or gateway.

Unable to Issue Refund: The refund was declined for this transaction.