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How to Optimize Omniscore for Subscription Transactions
Kount Omniscore Safety Ratings improve when evaluated transactions contain the same data elements, as wit...
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Proxy Server Defined
A Proxy Server is a server that acts as an intermediary for requests from clients seeking resources from ...
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Transaction Details Gadgets (Sidebar)
Gadgets on the Transaction Details page each have a specific function in the risk assessment process. G...
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Transaction Details Gadgets (Main Page)
Gadgets on the Transaction Details page each have a specific function in the risk assessment process. Gad...
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Order Analysis: Best Practices
NOTE: This article contains outdated information and will be archived in the coming weeks. Refer to How t...
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How to Navigate and Optimize Order Analysis
Order Analysis is an easily consumable snapshot of a transaction that has been designed for a streamlined...
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Order Review Guidance
The following checklist is intended to help agents check off the steps typically performed during a manua...
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Multiple Orders with the Same Device Layers
Link Analysis displays multiple orders with the same device layers, but are they all fraud? Seeing the sa...
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FAQ: Why is there No AVS or CVV Displaying on my Orders?
AVS and CVV are intended to provide a simple form of authentication regarding the credit card being used ...
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Escalate Order Status
Customers use the Escalate Order Status for various use cases to meet their business needs. Some use case...
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Definitions of Extended Variables
Extended Variables are elements of the persona and physical device and can be helpful when evaluating an ...
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How to Create Bulk Decisioning from the Suspect Order Queue
The Suspect Orders Queue allows for bulk decisioning of orders in a single window. To decision multiple ...
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How to Manage Gadgets on the Transaction Details Page
Gadgets are modules that can be added to the Agent Web Console (AWC) Transaction Details page to display ...
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How to Set Up Fraud Alerts in Kount Command
Kount Command customers can ingest and view Fraud Alerts and their statuses in the Agent Web Console (AWC...