Chargeback Classifications within the Rules Engine

Within the rules engine, users can create chargeback rules around Merchant, Network, and Universal chargebacks. Each group reviews different ways chargebacks can be submitted to Kount.

Chargeback Classifications within the Rules Engine

Merchant chargeback rules review chargebacks that have been submitted to Kount by a particular merchant account. Rules using this variable will only look at chargebacks submitted within their own merchant account.

Network chargeback rules review chargebacks that have been submitted to Kount from all merchants. Rules using this variable will look at all chargebacks submitted to Kount.

Universal chargeback rules reviews chargebacks that have been submitted to Kount from a banking partner. Rules using this variable will look at all chargebacks submitted to Kount from Kount’s banking partners.

NOTE: All chargeback rules review two years worth of data.