When the PayPal Payer ID is passed to us, it can be linked to other orders across our network of merchants.
There are two options available:
Send initial RIS inquiry call (MODE=Q) to us with PYPL as the payment type after you have received the payer ID from PayPal. Enter the PayPal Payer ID into the PTOK field.
Send the MODE Q call to us with PYPL as the payment type and leave the PTOK field blank. You must change the Khash payment encoding to false and leave the PTOK null (‘’). Otherwise, the call attempts to hash the null value and returns a hard error. Send an update call (MODE=U) and provide the token in the PTOK field. If the token is unavailable, send the Session ID, Customer email, or unique Monkey Text in the PTOK field instead. The order does not display in the web console until you send the update call.