Overview
There are occasions when you will use the Sandbox/Test environment to prove out workflow or expected actions within your Order Management System (OMS) based on the response or reply from Kount.
Approve, Decline, or Review Test Scenarios
- Add JohnDoeApprove@Acme.com email address to the VIP Approve, Decline, or Review list in the Test environment.
- Place a test order using any item via the front end of the test website.
- When filling out the customer information, use JohnDoeApprove@Acme.com as the email address.
- Fill in necessary Test Credit Card information.
- Confirm that after the order has been placed, the proper customer experience message displays.
- Confirm the message appears as approved, declined, or under review, respectively, in the Agent Web Console (AWC).
Optional Test Scenarios
Scenario |
Instructions |
Shipping or Billing Address |
1. Add JohnDoeReview@Acme.com email address to the VIP Review list in the Test environment. 2. Place a test order using any item via the front end of the test website.
3. Confirm that after the order has been placed, the proper customer experience message displays. 4. Confirm that the order is held as review in the AWC. 5. Confirm the Shipping Address passed correctly. 6. Confirm the Billing Address passed correctly. |
Shipping or Billing Phone |
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Order Number |
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