JavaScript must be enabled in your browser for the Rules Engine to properly function. If JavaScript is not enabled, the Rules Engine does not function.
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In the Agent Web Console (AWC), select Fraud Control > Rules.
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On the Rules List page, select the check box next to any rules you want to change.
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Expand the Choose drop-down menu to select one of the following options:
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Enable
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Disable
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Delete
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Change Action. Requires selection of a secondary action (i.e. Approve, Decline, etc.) from the drop-down menu that displays.
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Move to Group. Only available if you have one or more groups created for rules.
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After making a selection, a message displays confirming the change.
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If prompted "This rule set has been modified. Don't forget to save your changes," at the top of the Rules List, select Save.
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If the Reschedule Snapshot page displays and you are prompted, " Would you like to replace the scheduled activations of the previous version with the newly saved snapshot?", select either Yes, replace schedule or No, keep existing schedule.
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