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How to Create Rules for Transactions from Russia/Ukraine in the Agent Web Console
In the Kount Command Agent Web Console (AWC) you can create and edit rules for blocking, managing, or rep...
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FAQ: Can I Delete a Rule Set?
No, rule sets cannot be deleted. They are saved for historical purposes, allowing the user to see what ru...
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How to Organize Rules with Groups
The rules engine gives customers the option to add rules to groups, useful for keeping similar rules toge...
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How to Write Rules Using Melissa Data Validation Codes
Kount merchants are able to write rules around Melissa Data Validation Codes. The following process appli...
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Create an Ekata (formerly Whitepages Pro) Rule
Kount merchants are able to write rules in the Auto Decision Engine (ADE) or Auto Agent (AA) that pull da...
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Missing Rule Edits
To effectively save edits to a Rule, the rule must be saved, as well as the Rule Set containing the rule....
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Negative Numbers as Rule IDs
When a rule has been created and saved, it will be assigned a temporary rule ID, displayed as a negative ...
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User Defined Fields (UDF) in Rules
Overview When planning and creating new User Defined Fields (UDFs) it is important to understand how diff...
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How to Create a Simple Rule
The process of creating a rule to specify a particular result can be very complex since the number of ava...
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How to Add Wild Cards to Rules and VIP Lists
Asterisks may be used as wild cards in the VIP list, but not in specific rules. Asterisks must appear bef...
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FAQ: Do Rules Impact Score?
Rules do not impact the score. The score is calculated prior to an order being run against the active rul...
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How to Delete a Rule from a Rule Set
To delete a rule from a rule set:To the left of the rule you want to delete, select the checkbox.Scroll t...
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How to Change the Status of a Rule
NOTE: JavaScript must be enabled in your browser for the Rules Engine to properly function. If JavaScript...
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How to Flag Orders that use Greek, Chinese, or Other Character Sets?
Kount supports 2-bit character sets. Characters passed into Kount that are not 2-bit display as inverted ...
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How to Enable, Disable, and Delete Rules
Go to the rule set in which you'd like to make changes. You can navigate to the currently active rule set...
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Rule and Delta Counters
Overview Rule Counters allow customers to track or mark transactions with custom counters for data gather...
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Chargeback Classifications within the Rules Engine
Within the rules engine, users can create chargeback rules around Merchant, Network, and Universal charge...
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How to Create a No Change Rule
Overview A “No Change” rule is used to make sure rules trigger as expected without impacting transactions...
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Rule Conditions
There are many rule options and conditions that can apply to each individual rule. While there are many o...
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Rules and Rule Sets in Kount Command: Best Practices
This article provides optimal solutions for creating and managing rules and rule sets in the Agent Web Co...
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Activate a Different Rule Set
Instructions for changing the active rule set.To change the active rule set, do the following:In the Agen...
